Shipping Locations
We currently ship within India. For international orders, please contact us at support@pradhashiv.com to discuss options and shipping rates.

Processing Time

• Orders are processed and dispatched within 2-3 business days after receiving payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order size. Any additional charges will be clearly outlined before you complete your order.

Delivery Time

• Standard delivery: 5-7 business days.
• Express delivery: 2-3 business days (additional charges apply).

Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track your package in real-time.

Delivery Delays
While we strive to ensure timely delivery, unforeseen circumstances (such as weather conditions or logistical delays) may occasionally affect delivery times. We appreciate your patience and understanding in such situations.

Order Issues
If you experience any issues with your delivery, please reach out to our customer support team at support@pradhashiv.com or contact us at +91 8630398060 or +91 8279959232. We’re here to help!

Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy page or contact our support team for assistance.